The All-in-One PSA Solution for Modern MSPs
HaloPSA is a powerful, user-friendly Professional Services Automation (PSA) platform that streamlines your daily operations. From ticketing and project management to asset tracking, invoicing and beyond. Everything you need is available in one clear and intuitive system.
Think of it like the engine of a sports car: the engine (HaloPSA) ensures consistent performance and automated operations. The AI functionality adds the turbo, accelerating processes and enhancing the user experience. The result: higher margins, better time insights, lower churn, and extended customer lifecycles.
Why Choose HaloPSA?
All-in-one platform
From helpdesk and contract management to time tracking and reporting – HaloPSA brings together all the essential tools you need to run your IT services efficiently.
Fully customizable to your workflow
HaloPSA adapts effortlessly to your processes. Easily configure your own automations, SLAs, and dashboards exactly the way you want.
Cloud-native & always up-to-date
No more headaches with updates or on-premise installations. HaloPSA is 100% cloud-based, secure, and always accessible.
Built for MSPs
Whether you serve a single client or dozens, HaloPSA scales with you. It supports multi-tenancy and integrates seamlessly with solutions such as Microsoft 365, RMM software, accounting platforms, and more.
Key Features of HaloPSA
Service Desk
Manage client requests efficiently with a powerful ticketing system, including SLA management, automations, and a self-service portal.
Project Management
Plan, track, and deliver projects on time and on budget with integrated task management, time tracking, and resource planning.
Sales & CRM
Centralize opportunities and customer relationships with a built-in CRM to manage leads, quotes, and communications.
Time Tracking
Log billable hours accurately with flexible time entry tools, timers, schedules, and invoicing integration.
Invoicing
Automate billing with integrated invoicing that supports multiple currencies, tax rates, and payment terms.
Inventory Management
Track stock levels and manage assets effectively with real-time insights into inventory locations, orders, and deliveries.
Contract Management
Simplify contract and SLA management with templates, renewals, and compliance tracking.
Reporting & Analytics
Make data-driven decisions with advanced reporting tools that deliver insights into performance, customer satisfaction, and operational efficiency.
Seamless Integrations with Your Favorite Tools
HaloPSA integrates effortlessly with the tools MSPs rely on every day – from RMM solutions like Datto RMM, Atera and NinjaRMM to accounting platforms such as Exact Online and Snelstart. It also supports remote support (TeamViewer, AnyDesk), identity & device management (Azure AD, Microsoft Intune, Google Workspace), communication (Microsoft Teams, Slack), CRM, and reporting tools like Power BI.
And if your solution isn’t on the list? HaloPSA offers a comprehensive API for custom integrations.
